1. Service Use
By placing orders through Docklands Grill, you agree to provide accurate details and use the service lawfully. We may refuse or cancel orders where misuse, payment risk, or operational constraints apply.
2. Orders & Availability
Menu items, prices, and delivery windows may change based on store availability. We reserve the right to substitute unavailable items with suitable alternatives where appropriate.
3. Payments & Refunds
All payments are processed at checkout. Refunds are considered for cancelled, incorrect, or quality-impact orders according to our support review and refund procedures.
4. Liability
We are not liable for delays or failures caused by events outside our reasonable control, including traffic, weather, supplier disruption, and third-party service outages.